The International Organization for Standardization (ISO) publishes International Standards.
ISO 9001:2000 is the latest standard for Quality management systems
The process approach stresses:
These objectives are achieved through the PDCA (Plan, Do, Check, Act) methodology.
The ISO standard has broad applicability. Technical Specification (TS) 16949:2002 sets out the particular requirements for the application of ISO 9001:2000 for automotive production and relevant service part organizations.
The body of TS16949 contains boxed areas that are taken from ISO 9001 supplemented by unboxed areas that are specific to the automotive industry.
QS 9000, due to be phased out by 2006, is a North American standard
founded on ISO 9001:1994 section 4. It is a harmonization of Chrysler’s
Supplier Quality assurance Manual, Ford’s Q-!01 Quality System Standard,
and General Motor’s NAO Targets for Excellence.
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